Appointments + Reschedule

All appointments must be made online. We do not accept walk-ins. Please arrive 10 minutes prior to your appointment. You may reschedule at least 2 hours before your appointment time.

Cancelations + Late Arrival

Late arrivals and cancelations greatly impact us and other guests. No shows or appointments canceled with less than a 24-hour notice will be charged 100% of the service (s) booked.

 

We may not be able to accommodate you if you show up 5 minutes after your appointment time.

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Payment + Refund

Full payment online is required to secure your appointment. A full refund is given if the appointment is canceled no later than 24-hours prior to appointment time.   

Gratuity 

Tips may be given at your discretion but ONLY in the form of cash.

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Cell Phones
We want your appointment with us to be a time for reflection and pure relaxation. Please turn off or place your phone in silent mode. 

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Kids, Furry Babies and OTHERS…

Time at our studio is best experienced solo. Also, for safety reasons we are unable to accommodate additional parties.

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Food/Drinks

For safety reasons please do not bring food or drinks into the studio. Alcohol is NOT permitted in the studio.

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Parking

The main entrance to Pure Skin and Scalp Wellness Studio is on Washington Blvd. There is metered parking on Washington Blvd, additional parking can be found on Elenda and Girard.