Appointments
All appointments must be made online. We do not accept walk-ins. A deposit is required to book your service. Please plan to arrive 10 minutes prior to your appointment. If in the event you are running behind, please call us and we’ll do our best to accommodate you.
Cancellations + No Show
You may cancel no less than 8 hours before the scheduled appointment. Late cancellations and no shows will result in a cancellation fee of 50% of the total booked service(s) which will be processed on the day of appointment missed.
Your appointment time is reserved exclusively for you, so please understand that “no-shows” and late cancellations are an inconvenience, and other clients lose the opportunity to book service(s).
Kids, Furry Babies and OTHERS…
Time at our studio is best experienced solo. Also, for safety reasons we are unable to accommodate additional parties.
Cell Phones
We want your appointment with us to be a time for reflection and pure relaxation. To help maintain the ambiance of the experience we ask that you turn off or silent your phone.
Payment/Refund
We ONLY accept electronic payments. All sales are final on purchases / services.
Gratuity
Tips may be given at your discretion but only in the form of cash.
Food/Drinks
We offer complimentary beverages such as juice, coffee and tea. For safety reasons please do not bring food/drinks into the studio. Alcohol is NOT permitted in the studio.